Face the Light Source
Position yourself facing a window or light. Never have light behind you.
Everything you need to know about identity documents for KYC verification. Learn the exact requirements, avoid common mistakes, and pass on your first try.
The gold standard for identity verification. Passports are accepted by virtually every platform worldwide and have the highest approval rate of any document type. If you have a valid passport, always use it first.
Must be valid (not expired). Some platforms require 3-6 months remaining validity.
Capture the photo page (data page) clearly. All text must be readable.
High resolution, no blur. Minimum 300 DPI recommended. No flash reflections.
All 4 corners must be visible. Don't crop any edges or security features.
Even lighting, no shadows across the document. Natural daylight works best.
Place on a dark, contrasting surface. Avoid patterns or textures.
Government-issued national identity cards are widely accepted for KYC verification. Most platforms accept ID cards from 180+ countries. Both front and back sides are typically required.
Most platforms require BOTH front and back of the ID card. Don't skip the back!
All 4 corners must be visible. No cropping of any edges or text.
Security features/holograms should be visible but not causing glare.
Card must be currently valid. Check expiration date before submitting.
Photo on ID must be recognizable as you for selfie matching.
All text, numbers, and dates must be clearly legible.
Driver's licenses work great for KYC, especially in US, UK, EU, and Australia. Acceptance varies by country of issue. Always check if your country's license is supported.
Check if your license country is accepted. US, UK, EU, AU, CA have highest rates.
Front and back required. Back often has barcode that gets scanned.
Your photo must be clear and match your selfie for face comparison.
Must not be expired, revoked, or suspended.
If address is on license, it may need to match your account address.
Full license number must be visible and readable.
Most platforms require a selfie or liveness check to prove you're a real person and match your ID photo. This is where most people fail! Follow our guide carefully.
Position yourself facing a window or light. Never have light behind you.
Take off glasses, hats, headphones. Keep face completely visible.
Don't smile too wide or make faces. Natural, relaxed expression works best.
Use a solid, light-colored wall. Avoid busy patterns or other people.
For video liveness, move slowly and steadily. Fast movements cause blur.
Wipe your phone camera lens. Smudges cause blur and rejection.
Natural lighting • No glasses • Neutral expression • Plain background
Simple photo of your face. Easiest to pass. Match expression to ID photo.
Turn head left/right or nod. Move slowly and smoothly to avoid blur.
Blink, smile, open mouth. Follow prompts exactly as instructed.
Many platforms require proof of address (POA) for higher verification tiers or withdrawal limits. Utility bills, bank statements, and government letters are commonly accepted.
Electric, gas, water, internet bills. Must show name, address, and date.
Official bank statement with your name and address. Digital PDFs usually accepted.
Tax documents, voter registration, official government correspondence.
Lease or tenancy agreement. Some platforms accept these.
Avoid these common mistakes that cause 80% of KYC rejections
The #1 reason for rejection. AI can't read text or verify security features on blurry photos.
Flash or overhead lights create glare on laminated documents, obscuring text and photos.
All 4 corners must be visible. Security features on edges are used for verification.
Expired IDs are automatically rejected. Some platforms require 3-6 months validity remaining.
Name on document doesn't match account name. Even small differences cause rejection.
Face in selfie doesn't match ID photo. Can happen with old IDs or significant appearance changes.
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